1.        Acceptance of Terms & Conditions

These Terms & Conditions and notices contained herein govern your use of the iSkins.co.uk service and website. By using, visiting, or browsing the iSkins.co.uk website(s), you accept and agree to be bound by these Terms & Conditions. If you do not agree to these Terms & Conditions, you should not use the iSkins.co.uk service or website.

These Terms & Conditions are an ongoing contract between you and iSkins.co.uk and apply to your use of the iSkins.co.uk service and website. These Terms & Conditions affect your rights and you should read them carefully.

2.         Changes to Terms & Conditions

iSkins.co.uk reserves the right, from time to time, with or without notice to you, to change these Terms of Use in our sole and absolute discretion. This page is the most updated version of these Terms & Conditions which can be viewed by clicking on the links that direct you to the Terms on the iSkins.co.uk website. Your use of the iSkins.co.uk website or continued use of our service after changes are made means that you agree to be bound by such changes.

3.         iSkins.co.uk. Product Pricing

We reserve the right to change prices at any time. Due to possible information misrepresentations, we may correct typographical and printing errors related to prices at any time. Members should be aware that product prices can and do fluctuate due to market movements and stock availability.

4.         iSkins.co.uk. Membership Pricing

iSkins.co.uk has the right at anytime to introduce or change current membership fees and or service charges, we will advise of any such change by email.

5.         Account Cancellation

You may close your account with iSkins.co.uk at anytime by informing us in writing, joining fees, membership and service charges are non refundable. We reserve the right to terminate or suspend your account at anytime without giving notice to you.

6.         Account Access & Identity Protection

You may not share your account with any third party or provide them your password. Should you decide to share your account with any third party then you take full responsibility for their actions and you will be liable for any losses or errors that cause a financial or stock shortfall on your account.

If you find that your account is being accessed without your consent you are a victim of identity theft and you should notify customer service as soon as possible as well as your local law enforcement agency. iSkins.co.uk is not obligated to compensate members/account holders for losses of funds due to your account being used without your specific authorisation.

7.         iSkins.co.uk. General Processing Information

In pursuant to iSkins.co.uk terms and conditions, iSkins.co.uk has the right to take up to seven business days to process any incoming order. Orders received after 17:00 (GMT 0800) will be processed on the next business day but we endeavour to have products delivered to customers within 3 to 5 days working days of placing an order. We will try and dispatch paid orders within 48 hours of receipt of cleared funds into our bank account. We cannot be held responsible for delays in the banking system, once the funds have been sent we will process the order. Refunds will not be given for such delays and once money has been dispatched we will regard the order as confirmed and the sale is final.

Buyers will be responsible for any customs or brokerage fee, VAT, import duties and any similar charges arising from the sales transaction. Upon payment being received by iSkins.co.uk, all sales are final. No refund will be issued. For defective items replacement and repair, please refer to our Limited Warranty Coverage and Return Policy sections.

8.         iSkins.co.uk. Shipping Policy

iSkins.co.uk’s liability on shipment ends once the courier service takes custody of the item that is at the point of drop off or hand over to the courier service. If the item is lost from this point onwards, iSkins.co.uk has no responsibility. To see what insurance options are available please email info@iskins.co.uk.  iSkins.co.uk reserves the right to decide on which shipping company to use and this may change from time to time with or without notice to the customer.

iSkins.co.uk ship all purchases to the billing addresses of the credit card holder. In some cases, we will accept shipping to work addresses but this is at the sole discretion of iSkins.co.uk.

9.         iSkins.co.uk. Limited Warranty Coverage

All our products carry a seven day limited warranty. All branded electronics that iSkins.co.uk sell are original and brand new. Manufacture's warranty is normally 12 months (please check this with your local service centre). The manufacture may refuse to honour the 12 months warranty if the product is imported, this is at the manufacturers discretion.

The limited warranty covers the following faults described below.

DOA (Dead on Arrival) implies that the product either cannot be turned on or be ready in use after taking out of the box. Buyer must report this situation to iSkins.co.uk within 48 hours of receipt. If the item is not tested or examined by the buyer within the first 48 hours after the goods are received, the DOA returned policy would not be valid.

No further exception will be considered about the time issue. The 48 hours period starts from the time recorded as "delivered" in the courier service's tracking system.

iSkins.co.uk will replace or repair a DOA item, In the event that a replacement or repair cannot be made due to product unavailability or any other technical reason, iSkins.co.uk will refund the buyer in full including the original shipping charges. A repair order may take up to 14 business days starting from the day when iSkins.co.uk received the defective unit. iSkins.co.uk has the right to make the final decision on whether a replacement or a repair process should be issued under any circumstances or situation.

Neither network dependent features nor firmware related issues will be covered by our limited warranty repair coverage, regardless if the problem is permanent or not. Please refer to our product compatibility section regarding on the description of network dependent features. iSkins.co.uk has the right to determine whether the issue pointed out by the buyer is a network dependent feature or not. iSkins.co.uk has the right to make the final decision on whether a repair process should be issued under any circumstances or situation.

Under any circumstances, iSkins.co.uk reserves the final rights to approve any DOA replacement or a warranty coverage repair. iSkins.co.uk also has the right to make the final decision on whether the issue pointed out by the buyer is considering a defect or not. In the event that a replacement or repair is not granted to the buyer, iSkins.co.uk will send back the product back to the buyer; In this case it is the duty of the buyer to cover shipping costs.

The repair process by iSkins.co.uk may take up to 14 business days upon item being received from the buyer.

10.       iSkins.co.uk. Return Policy

All returns must be approved by iSkins.co.uk. a duly completed returns form must be completed by the buyer and emailed to iSkins.co.uk for approval, Returned items without an approval form from iSkins.co.uk will not be processed. Any shipping and handling expenses on returns without a duly completed approval form will be the responsibility of the buyer.

Upon receiving the return from the buyer, iSkins.co.uk will examine and test for the defect, If iSkins.co.uk cannot reproduce the same fault indicated by the buyer, the return will not be accepted.

All return shipments from iSkins.co.uk will be via ground shipping method or the equivalent subject to be determined by iSkins.co.uk.

In the event of returning the product, buyer is fully responsible for the product's safe return to us. Item must be received within 7 days and by insured post.

The return merchandise should include the RMA number that was issued by iSkins.co.uk, order number, full name, shipping address, contact phone number, and the reason for return. All accessories and manuals must be included inside the package as it was originally received by the buyer. Return merchandise should be boxed and well packed. Any missing parts, damaged items or inappropriate information will not be accepted. iSkins.co.uk will have the right to dispose of any unidentified return aged over 14 days without notifying the buyer.

No replacement will be issued on those unidentified returns once it has been disposed of. Buyer is responsible for the returns shipping cost. The standard replacement shipping by iSkins.co.uk will be ground shipping / Air Mail or the equivalent subject to be determined iSkins.co.uk.

11.       Product Compatibility / Specification / Colour Choices

iSkins.co.uk is not responsible for any network dependent features and firmware related issue. Examples on network dependent features are MMS / GPRS / WAP / SMS / Messaging / Voicemail Indicator / Data Transfer / Network Frequency as well as any other device operations that have interaction with their service providers. Buyers are responsible for ensuring the product's compatibility with their network operator / service provider.

iSkins.co.uk has the right to make the final decision on whether a feature is considered network dependent or not. iSkins.co.uk has the right to make the final decision on whether an issue is firmware related or not. Buyer should be aware that network dependent features and firmware issues are not covered by our limited warranty coverage. Please refer to our limited warranty coverage section for details.

Buyers should also be aware that the some products might not be primarily intended for use in your country or region. Therefore, the language specification on the device and manual might or might not fully support the language of your choice. In the event that an English manual is not available in the particular version that we shipped out, iSkins.co.uk does not have any obligation to provide a copy of an English manual to the buyer. However, we do try our best to provide a printed English manual in most cases or send English manuals via email.

Since the products that iSkins.co.uk sell might not be primarily intended for your country or region, the product configuration and the related accessories might not be suitable or compatible in your country or region. iSkins.co.uk will not be responsible for any incompatibility of the product and its accessories in your region or country.

Language version, firmware version and colour are shipped on a random basis unless prior arrangement is made by the buyer. Once item is shipped, no exchange will be granted on language version, firmware version and colour choice. It is the buyer's responsibility to ensure that they select the correct model, colour, firmware on time of order. For mobile phone purchases, the keypad will support both alphabetic and numeric characters. However, some versions or models possess additional language characters. These could be in Chinese, Arabic, or some other languages.

12.       iSkins.co.uk. Liability

iSkins.co.uk will not be liable for any personal injury, physical injury, and damage caused by the products that we sell.

For safety handling and operation on the product, please consult the instruction manual that comes with the product or contact the manufacturer directly. Any product recalls by the manufacturer will not be handled through iSkins.co.uk.

Buyers should contact the manufacturer directly for any related questions or enquiries.

iSkins.co.uk has no obligation to provide technical support on products we sell. Please contact the manufacturer or your service provider directly for technical and product assistance.

13.       Newsletter

When accepting these terms and conditions you are also accepting membership to iSkins.co.uk newletters and direct mailings. We will only send you information we deem is relevant to you and you can unsubscribe to the newsletter at anytime by emailing us at info@iskins.co.uk